What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My Forms Disappeared

    Asked by williemjm on March 01, 2017 at 01:19 AM

    I clicked on learn about 4.0, and the forms that I had made and saved are no longer there.  All that is there is a empty form template titled heading.

    I had an adoption form, sponsorship form, fun run form, volunteer form....all gone. And I didn't hit delete

    They show on the website and the facebook page, but simply because they are embedded with the old code that is no longer there.

    These are the embed codes for the forms that are no longer in my account. How do I get them back.






    Page URL:

  • Profile Image
    JotForm Support

    Answered by BJoanna on March 01, 2017 at 05:21 AM

    Forms that you provided are created on account with username handsofhopedana. You are a sub account user of that account and you need to click on Shared with you folder to view them.

    Let us know if you need further assistance.