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    Receiving 404 not found error when download files

    Asked by justgiclee on March 01, 2017 at 03:56 AM

    can't down load this file: Type-4-posters-Set-v6-AW.pdf

    sends email to info@wordsandpictures.co.uk

    Page URL:
    www.justgiclee.co.uk

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    JotForm Support

    Answered by Boris on March 01, 2017 at 09:37 AM

    Sorry about the inconvenience, there were some problems with the Amazon S3 service where the uploaded files are stored:

    https://status.aws.amazon.com/

    The issue has since been resolved, and our developers informed us that the files are being moved to the correct servers at this time. The download link you are having troubles with should start working again soon.

    Just in case there are any issues and you are still unable to access your uploaded files within a couple of hours, please let us know and we'll gladly check again. Thank you.