What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Sorry about the inconvenience, there were some problems with the Amazon S3 service where the uploaded files are stored:
The issue has since been resolved, and our developers informed us that the files are being moved to the correct servers at this time. The download link you are having troubles with should start working again soon.
Just in case there are any issues and you are still unable to access your uploaded files within a couple of hours, please let us know and we'll gladly check again. Thank you.