My submissions did not yet reset.

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    Asked on March 01, 2017 at 06:33 AM

    Within the free plan the monthly views, submissions and more do reset on the first of every month. However they did not jet reset at 12:30 pm GMT (Berlin). If they reset at the server time, which probably is US Pacific EST it is 6:30 am.

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    Answered on March 01, 2017 at 10:44 AM


    I checked your account's status and I see that the counter has restarted already. 

    It might have been that the server took a while to restart the counters on all accounts, for this reason to why you experienced some delay on the restart of the counter on your account.

    In any case, feel free to let us know if you have additional questions or concerns.

    Thanks and warm regards.