Form over quota and *not* visible in my account

  • Enrico Mingiacchi
    Asked on March 1, 2017 at 7:53 AM

    Dear sirs, on this url

    http://www.hotelsirenettaroma.com/#ristorante

     

    I inserted a form (about 2 years ago).

    Now i get the "form quota" alert, which frankly I find quite surprising, because i got TWO submissions this month.

    Moreover, I can't find the form on my account.

    Any hints?

     

    Best,

     

    EM

    Jotform Thread 1078991 Screenshot
  • Jeanette JotForm Support
    Replied on March 1, 2017 at 12:17 PM

    The form should be fine now, there was a general issue that prevented the reset of the monthly counter in the account users.