What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form not working because the submissions counter did not reset

    Asked by mdharrington2 on March 01, 2017 at 08:06 AM

    I am supposed to get a 100 submissions per month. We are in a new month but the form is still not working 

    Page URL:

  • Profile Image
    JotForm Support

    Answered by AIDAN on March 01, 2017 at 11:38 AM

    Hi, thank you for contacting us.

    Please note that the monthly counters has been reset.

    If your problem persists please don't hesitate to get back to us. Thank you.