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Why form buttons are not showing on mobile phone?Asked by Scott on March 01, 2017 at 09:09 AM
Hi this form for some reason the submit and print buttons are invisible when viewed on a mobile device. I've tried both apple and android devices and it doesn't show when using either mobile or webview.
Not sure who that guy is up there but this is my question :/
Our colleague opened a thread for you, but you will receive the email regarding this issue.
Could you please try to embed your form by using this code instead:
<iframe id="JotFormIFrame-63226812568359" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotformeu.com/63226812568359" frameborder="0" style="width:100%; height:8500px; border:none;" scrolling="no"> </iframe>
I increased the height of the form, so if the issue persists, please let us know.
Brilliant that seems to have fixed it.
I'm having the same issue with this one too http://www.scottsmithphotography.co.uk/wedding-quote and when I've tried to increase the height it's not working.
When viewing the original one on mobile it shows fine. When using web view on mobile it cuts off before the bottom of the form higher up then before.
You need to remove all the embedded code and leave the iFrame only, example:
You could also set the scrolling property attribute to yes so your users can scroll over the form until reach the submit buttons.
Hope this helps.
Changing the scrolling to "yes" seems to have worked.