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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Autoresponder email: I'm trying to place a pdf ebook to the attachment

    Asked by Leonardo on March 01, 2017 at 09:21 AM

    I'm trying to place a pdf ebook to the attachment, when I when I submit the form with my own email to see if it works I see the attachment but it doesn't allow to open it on my Mac because I get an error message saying the file is empty.

    Any suggestions?

    This is a re-post of a comment on New Feature: Get Uploaded Files as Email Attachments

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    JotForm Support

    Answered by BJoanna on March 01, 2017 at 12:24 PM

    If I understood you correctly you have attached your file inside of Autoresponder email and when you tested your form attachment that was sent to you was empty. 

    Please provide us ID of the form your are working on, so that we can test it.