What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    What do I need to do to get the non-profit discount?

    Asked by rsoriano on March 01, 2017 at 10:09 AM

    Good morning,

    We are a non for profit organization. We would like to upgrade to BRONZE. What do I need to do to get the discount when I upgrade?

    Thank you,

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Welvin on March 01, 2017 at 12:39 PM

    For the non-profit discount, you have to apply on this link: https://www.jotform.com/nonprofit/pricing/

    Upon submitting your application, allow us up to 24 hrs for the approval. Once you get approved, you should get an email like this:


    Just please note that before you click on the "See Discounted Pricing Plans" button, make sure you have opened a new session with Jotform on the same browser.


    Let us know if you have any questions. 

  • Profile Image

    Answered by rsoriano on March 09, 2017 at 09:09 AM
    I'm trying to attach the 990 form but is not working. It's not attaching
    the document when I tried.
  • Profile Image

    Answered by rsoriano on March 09, 2017 at 09:18 AM
    Hi the application form for the non-profit it's not working. Could you
    please help me with this?
    Thank you
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on March 09, 2017 at 01:50 PM

    Our records show that you purchased the discounted non profit yearly plan on March 8, after being approval by our reviewers team. In light of this, the account is all set.