What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Disable Emails to Sender

    Asked by gallereplay on March 01, 2017 at 12:33 PM

    Hi there,

    I'd like to disable the confirmation emails that the person who fills out the form receives. Is this possible and if so where can I turn this feature off?



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    JotForm Support

    Answered by John_Benson on March 01, 2017 at 02:39 PM

    Yes, that is possible. You can remove the Autoresponder in the Emails page. Here's how:

    1. Open your form and go to the Settings page.
    2. Select the Emails tab.
    3. Hover your mouse in the Autoresponder and click the Delete button. 

    Hope that helps. If you have any questions, please contact us again.