What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have been paying $20 a month for the past 4 months and I haven't used jotform. How can you pause my subscription?

    Asked by Joe Gudino on March 01, 2017 at 01:03 PM
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    Answered by KadeJM on March 01, 2017 at 02:35 PM

    Unfortunately, it is not currently possible for us to "pause" a subscription on our system.

    The best way to workaround that problem is to just upgrade your account when you need it and cancel your account to downgrade it when you don't.