What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I know if an email autoresponder gets delivered successfully?

    Asked by Asif on March 01, 2017 at 01:11 PM

    also I there are many users complaining that they not receiving emails after submission. please what steps I can take to verify if email was delivered or not

     

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    JotForm Support

    Answered by Kevin_G on March 01, 2017 at 02:53 PM

    Could you please share us the link to your form in question? 

    We will be glad to check if emails are being sent properly and you could also check the email history on your end, this guide will help you with that: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History 

    In case you find an email blocked/bounced you could check the email address in our bounce list and removing it should help to get emails delivered again. 

    How-to-Remove-Your-Email-Address-from-Bounce-List

    Hope this helps.