How do I know if an email autoresponder gets delivered successfully?

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    Asif
    Asked on March 01, 2017 at 01:11 PM

    also I there are many users complaining that they not receiving emails after submission. please what steps I can take to verify if email was delivered or not

     

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    Kevin_G
    Answered on March 01, 2017 at 02:53 PM

    Could you please share us the link to your form in question? 

    We will be glad to check if emails are being sent properly and you could also check the email history on your end, this guide will help you with that: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History 

    In case you find an email blocked/bounced you could check the email address in our bounce list and removing it should help to get emails delivered again. 

    How-to-Remove-Your-Email-Address-from-Bounce-List

    Hope this helps.