What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why can't I see the changes that I've made in advanced settings mode?

    Asked by ODTUSinirbilim on March 01, 2017 at 01:53 PM


    I've been trying to change the background image and the fonts in my form; however, I cannot see those changes in neither in advanced settings mode nor in the preview form parts. I've tried to clear catches on chrome, but it didn't work. Could you please help me? 

    Thank you in advance

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    JotForm Support

    Answered by John_Benson on March 01, 2017 at 03:58 PM


    Can you please try editing it again? This time, please try using the normal Form Designer in the Form Builder V4 as shown in the screen animation below:

    You can find the Form Designer button at the right side of the Form Builder V4.

    If the issue persists, please let us know so that we can fix it using custom CSS.

    Hope that helps. Thank you.