How long does Jotform stored my data that are submitted in my forms for?

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    MerleRBC
    Asked on March 01, 2017 at 01:55 PM

    I have submissions from 2 years back that I am unable to view attachments such as PDFs and JPEGs. 

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    david
    Answered on March 01, 2017 at 03:39 PM

    Submission data is stored indefinitely.  We has server issues earlier that were causing uploads to be inaccessible, however, they should now be available.

    If there are still files you are unable to access, let us know which form, as well as an example submission for that form and we will be happy to have a look.