What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Issues on mobile devices when embedding my form to WordPress website

    Asked by electromedical on March 01, 2017 at 02:47 PM

    I've seen this problem on mobile vs desktop. Desktop works great, but on mobile... I'm forced to click the page button twice to see the form. Please advise? 

    Right now we are using the <iframe> embed method because it seem to load better on this Wordpress theme for desktop users.




  • Profile Image
    JotForm Support

    Answered by Welvin on March 01, 2017 at 03:05 PM

    What page button are you referring to? Would you mind giving us steps to replicate the problem? Your form seems to be working now. I think you should create a backup of the page for us to check rather than the given page, especially if it's live.