Is JotForm a secure site?

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    Maria Coppola
    Asked on March 01, 2017 at 04:08 PM

    Is JotForm a secure site?  My customer was worried that this is not a secure site.  He was hesitant to put in their credit card number to purchase an item.

     

    Please let me know.

     

    Thank you.

     

    Maria

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    Kevin_G
    Answered on March 01, 2017 at 06:05 PM

    Yes, JotForm is indeed secure since all the info is transferred with a 256 bit high-grade encryption, when you access your submissions, reports or forms, you do it through our secure link https://www.jotform.com.

    JotForm also has a powerful cloud of servers in SSAE16 Audited facilities which provides security protection against malicious attacks like SQL injection and denial of service (DOS) attacks. 

    Additionally you could enable the encryption feature on your form if you require to add extra security, this guide will provide you more info about it: Encrypted-Forms-and-How-to-Use-Them

    Regarding to payment processing, do note that though we do not process any payment we have a PCI DSS Level 2 Compliant Service Provider, you can check more about it on our privacy policy page: https://www.jotform.com/help/9-Privacy-Policy 

    If you have any question, let us know.