Form jumping on submission (2)

  • Profile Image
    tjcmortgagebham
    Asked on March 01, 2017 at 05:02 PM

    When I try to respond on my original support ticket thread I receive an error code that says, "Error Message, Spam Check has Failed". This happened twice???

      This was my original Ticket:

     

    Form jumping on submission

    Asked by tjcmortgagebham on February 28, 2017 at 04:13 PM

    I embedded the form with the WordPress script and I have embedded the form with the iframe code. In both cases, the form jumps to another part of the page after each submissions. Please help!

    Form name is Single Choice Radio

    Page URL:
    http://www.nex21publications.com/nex21website/form-test/ 

     

    The response suggested I remove a second jotform on the same page. I did that. I also edited several of the pages, added headers and set the form to be responsive. It is still jumping on the second page and the last page. Please help.

  • Profile Image
    Chriistian
    Answered on March 01, 2017 at 07:39 PM

    When I try to respond on my original support ticket thread I receive an error code that says, "Error Message, Spam Check has Failed". This happened twice???

    This usually happens when your account was logged out from the browser or your session has been expired. You need to re-login to your account or start a new session on the browser to be able to post your reply properly to your original thread. To avoid confusions, I suggest you to please follow up your original thread, you can find it here: https://www.jotform.com/answers/1078422.

    Regards

  • Profile Image
    tjcmortgagebham
    Answered on March 02, 2017 at 08:28 AM

    This appears to have worked. Thank You!

     

    If you have embedded your form with script code you can add ?nojump at the and of form URL of your script code.

    Example:

    <script type="text/javascript" src="//www.jotform.com/jsform/1234567890?nojump"></script>

    In case that you have embedded your form with iFrame code remove onload="window.parent.scrollTo(0,0)"  in the iframe code and add ?nojump at the end of the form URL.