What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I also had this problem recently and am reluctant to try it again!  Here is my form:https://form.jotform.com/70325087552152I need to make updates

    Asked by BRIGHTYOGIS on March 01, 2017 at 05:12 PM

    I also had this problem recently and am reluctant to try it again!  Here is my form:

    https://form.jotform.com/70325087552152

    I need to make updates soon, I attempted to make updates last week and it wouldn't save the options for Location/Day/Time

  • Profile Image
    JotForm Support

    Answered by Nik_C on March 01, 2017 at 05:17 PM

    Do you have a problem in adding some new options to that field or you need to fill the form and have certain issues?

    Could you please give us more information about that?

    We'll wait for your response, thank you!

  • Profile Image
    JotForm Support

    Answered by Chriistian on March 01, 2017 at 08:31 PM

    It seems that the reply to this thread did not reach the Support Forum. Please open this thread: https://www.jotform.com/answers/1079695 on a browser and post again your reply in this thread.

    Regards

  • Profile Image

    Answered by BRIGHTYOGIS on March 01, 2017 at 08:38 PM

    I am having problems changing the options I have in the field for Location/Date/Time.  I have changed them, but not sure how to have them save.  I thought the saved automatically when I left editing that part of the form.  But, they didn't  :(

  • Profile Image
    JotForm Support

    Answered by Chriistian on March 01, 2017 at 10:07 PM

    I checked your form (https://form.jotform.com/70325087552152) and here are the options that I can see from the Location/Date/Time field.

    Are there missing options that you have added to the field? You can review all your field modifications by viewing the Revision History of your form. Please see this guide: How to View Form Revision History.

    If issue still persists, may we know what device and on what browser you are using when you have encountered the issue? If you are not able to see the changes you have made to your form, you need to clear your form's cache and browser's cache. Then check it again on your end.

    We'll be waiting for your response.
    Regards

     

  • Profile Image

    Answered by BRIGHTYOGIS on March 01, 2017 at 10:11 PM

    Thank you, I went back in and it seems to be fine with the changes I've just made.  I am trying to figure out another task now ;)