What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form is displaying incorrectly.

    Asked by christlifemin on March 01, 2017 at 05:34 PM

    I offer items for sale in a Jotform. The items recently started displaying incorrectly. The picture of the item is under the check box and description when viewed in Google Chrome. It displays correctly in Edge. The first item was just added today and it displays correctly in either browser. This only started happening in the last month or so. How can I correct this so that it displays correctly in any browser?  I have attached a screen shot from Chrome.

    Thanks for your help!

    Page URL:

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    JotForm Support

    Answered by jonathan on March 01, 2017 at 08:55 PM

    I added these CSS codes on your form https://form.jotform.com/62735031444147 

    .form-product-item input, .form-product-name, .form-product-details{

    float: left;


    Please check again. Let us know if this did not fix the issue.


  • Profile Image

    Answered by christlifemin on March 02, 2017 at 10:07 AM

    It looks like that took care of the problem. Only thing is on a couple of items where the description is longer than one line, it is now pushed below the picture away from the check box. Can that be fixed? Can you tell me why this suddenly became a problem? I tried to insert a picture of the problem but looks like the insert picture function is not working correctly.

    Thanks for your help!

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    JotForm Support

    Answered by Kiran on March 02, 2017 at 12:52 PM

    Please allow me some time to check on this and get back to you.

    Thank you for your patience.