What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why am I out of storage space for submission?

    Asked by elio445 on March 01, 2017 at 06:35 PM

    I have seven submissions, and its March 1st. That doesn't seem right.

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    JotForm Support

    Answered by Chriistian on March 01, 2017 at 10:36 PM

    It means that you have reached the limit of 500 Total Submission Storage for the Free Plan. It is not referring to the 100 submissions per month, but it is for the total of 500 submission storage for the account. Please see the Pricing Plan for more details.

     

    You need to delete some submissions in order to free up your submission storage. Here's a guide: How-to-Delete-Form-Submission-Data

    Let us know if you need further assistance.
    Regards