Why am I out of storage space for submission?

  • elio445
    Asked on March 1, 2017 at 6:35 PM

    I have seven submissions, and its March 1st. That doesn't seem right.

    Jotform Thread 1079775 Screenshot
  • Chriistian Jotform Support
    Replied on March 1, 2017 at 10:36 PM

    It means that you have reached the limit of 500 Total Submission Storage for the Free Plan. It is not referring to the 100 submissions per month, but it is for the total of 500 submission storage for the account. Please see the Pricing Plan for more details.

    Why am I out of storage space for submission? Image 1 Screenshot 20

     

    You need to delete some submissions in order to free up your submission storage. Here's a guide: How-to-Delete-Form-Submission-Data

    Let us know if you need further assistance.
    Regards