What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why am I now getting this message: "Error: Required String parameter 'forgotEmail' is not present"

    Asked by ssolda on March 01, 2017 at 10:46 PM

    Just started . . .

    Page URL:

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    JotForm Support

    Answered by ashwin_d on March 02, 2017 at 02:07 AM

    Hello ssolda,

    I did test your form which is embedded in your webpage and it does display the following error message after the form is submitted. Please check the screenshot below:


    Please note that the error message which is displayed is not generated by JotForm. The submission was captured successfully in your form's submission page. Please check the screenshot below:

    The issue seems to be related to the custom thank you page URL you have added in form. When the form is submitted, users are redirected to custom thank you page which is showing this error message. Please check the screenshot below:


    I would suggest you to please check your own custom thank you page and debug the issue there.

    Thank you!