What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not able to upgrade to storage subscription plan.

    Asked by elsapeaj on March 02, 2017 at 04:32 AM

    i would like to upgrade to the pricing 5$ per month but I can't

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    JotForm Support

    Answered by ashwin_d on March 02, 2017 at 06:13 AM

    Hello elsapeaj,

    Do you get any error message when you try to upgrade your account to storage monthly plan? Please check the screenshot below on how to upgrade to storage plan:


    Do get back to us if you have any issues.

    Thank you!