What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The form I created doesn't seem responsive in size on my i-phone.

    Asked by macgraven on March 02, 2017 at 04:53 AM
    Page URL:
    http://chipsdental.businesscatalyst.com/patient-information-form.html

  • Profile Image
    JotForm Support

    Answered by BJoanna on March 02, 2017 at 07:52 AM

    I made several tests and I noticed that your stand alone form is also not fully responsive.

    To resolve your issue first check Make This Form Responsive option on Form Designer page.

    After that expand your "Patient Birth Date" field. Turn OFF shrink option.

    You will also need to Top Align labels of your "Insurance Company Phone" fields.

    Here is my cloned form, which is now mobile responsive:

    https://form.jotform.com/70603634375960

    Feel free to test it and clone it.

    Hope this will help. Let us know if you need further assistance.