What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    URGENT About Bounceback

    Asked by animalsonboard on June 19, 2012 at 07:25 AM

    info@animalsonboard email wasn't set up to forward to a different person at the company when we switched to gmail. Thus, jotform was getting bouncebacks about no address. Please take us off the bounce list asap so that we can resume business as normal. Another contact name is cheryl@animalsonboard and I'll be changing the form to send to her as well just in case. This is in general for all of our forms.

    Thank you for your help!

  • Profile Image
    JotForm Support

    Answered by abajan on June 19, 2012 at 08:13 AM

    I've fixed it. Please confirm that the bounces are no longer happening.

  • Profile Image

    Answered by animalsonboard on June 19, 2012 at 03:23 PM
    Thanks all good.

    Don Seeley

    Animals On Board
    1120 W. Butler Road, Ste. H
    Greenville, SC 29607
    (864) 236-0035 office
    (864) 236-0039 fax
    (864) 449-4677 cell

  • Profile Image

    Answered by gori-mathew on June 19, 2012 at 03:55 PM

    Welcom Don, we are glad that you are working fine!