What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What does 500 Total Submission Storage mean in the Free Plan?

    Asked by Guy_Fawkes on March 02, 2017 at 06:26 AM
    Also, as a FREE plan, you said we have 500 form submission in total; Does this mean we can receive only 500 form submissions in total and after it form will no longer work?
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    JotForm Support

    Answered by Jim_R on March 02, 2017 at 06:41 AM

    This is the limit for the entire account, meaning once you reach 500 submissions, the oldest and previous submissions will automatically be removed to give way to new ones (you can only view the most recent 500).

    To put it in perspective, think of it as a glass full of water (500 Total Submission), no matter how many more you pour, the water will just spill and can't go beyond being full (500 Total Submission).

    On the other hand, if what you'd reach is the 100 Submission Limit per month, then your forms will stop working due to being over quota. Monthly limits are always replenished on the 1st of each month.

    To sum it up, on the Starter Plan, you can:

    1. Create 5 forms (account-wide)

    2. 100 Submissions (per month)

    3. 10 Submissions with Payments (per month)

    4. 100 MB Available Space (account-wide)

    5. 1,000 Form Views (per month)

    6. 500 Total Submission Storage (account-wide)

    Complete breakdown: https://www.jotform.com/pricing 

    In case you have other questions, just ask 😉