What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    No e-mails anymore

    Asked by Wilma Geraards on March 02, 2017 at 08:06 AM

    Hello,

     

    Suddenly (like 1 week ago) I stopped receiving e-mails from JotForm on my e-mailadress wilmageraards@hotmail.com. Not only the alerts (which i liked) but also the mails for resetting my password.

     

    I allready checked the 'unwanted mails' folder but I can't find them anywhere.

    Gr

  • Profile Image
    JotForm Support

    Answered by david on March 02, 2017 at 11:07 AM

    I checked our email logs for your address and it looks like emails are now going through.  Your address was on our bounce list but has since been removed.

    If you believe other email addresses are on our bounce list, you can remove them from your end:

    https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List