What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form fields going off screen in mobile?

    Asked by JKulp42757 on March 02, 2017 at 09:59 AM

    On my phone it looks fine. However, my client sends me this screen shot saying the fields are going out of the form (and as you can see, they are).

     

     

    Page URL:
    http://bit.ly/2miAFoi

    Screenshot
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    JotForm Support

    Answered by Kiran on March 02, 2017 at 12:31 PM

    I have checked your web page in the mobile emulator and see that the form is displaying properly. Please see the screenshot below:

    Are you experiencing the same issue at your end while viewing the web page on a mobile device? Let us know if you need any further assistance. We will be happy to assist. 

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    Answered by JKulp42757 on March 03, 2017 at 10:12 AM

    I am not experiencing it on my end with a mobile device. However, my client is, and of course they want it fixed...I am not sure how to proceed.

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    Answered by JKulp42757 on March 03, 2017 at 10:22 AM

    perhaps I could use a "vw" setting instead of "px"...I don't know for sure, just trying to come up with a solution to fix this problem. 

    Thanks!

     

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    JotForm Support

    Answered by Kiran on March 03, 2017 at 12:27 PM

    Could you get the information about the mobile device and the browser that your client is using so that we can try to replicate the issue at our end and provide you with necessary assistance?

    We will wait for your response. Thank you!