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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    PAYMENT WIZARD - order of products

    Asked by artisanseo on March 02, 2017 at 12:05 PM

    re: PAYMENT WIZARD - order of products

    Using Braintree integration.

    Despite the appearance of cursor type that indicates the ability to re-order subscription options, they can't be moved. (Tried in Chrome and Firefox.)

    They insist on being in alphabetical order. (Not by price - which is what we want.)

    Thanks

     

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    JotForm Support

    Answered by BJoanna on March 02, 2017 at 02:46 PM

    Please provide us ID of the form you are working on. 

    Inside of this form https://www.jotform.com/62726063339155 you have selected subscription option.

    Please note that you can only edit subscription through your Braintree Account. 

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    Answered by artisanseo on March 02, 2017 at 04:52 PM

    Just going to preface the options numerically = Path of least resistance. ;)
    e.g.-

    1

    2

    3

    4

    Thanks

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    Answered by Ian on March 02, 2017 at 08:41 PM

    I am not sure if your issue is resolved. If not then as asked by my colleague please provide us ID of the form you are working on. 

     

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    Answered by artisanseo on March 02, 2017 at 09:16 PM

    it's fixed - used chewing gum and paperclips ;)

    thanks