PAYMENT WIZARD - order of products

  • artisanseo
    Asked on March 2, 2017 at 12:05 PM

    re: PAYMENT WIZARD - order of products

    Using Braintree integration.

    Despite the appearance of cursor type that indicates the ability to re-order subscription options, they can't be moved. (Tried in Chrome and Firefox.)

    They insist on being in alphabetical order. (Not by price - which is what we want.)

    Thanks

     

  • BJoanna
    Replied on March 2, 2017 at 2:46 PM

    Please provide us ID of the form you are working on. 

    Inside of this form https://www.jotform.com/62726063339155 you have selected subscription option.

    Please note that you can only edit subscription through your Braintree Account. 

  • artisanseo
    Replied on March 2, 2017 at 4:52 PM

    Just going to preface the options numerically = Path of least resistance. ;)
    e.g.-

    1

    2

    3

    4

    Thanks

  • Ian
    Replied on March 2, 2017 at 8:41 PM

    I am not sure if your issue is resolved. If not then as asked by my colleague please provide us ID of the form you are working on. 

     

  • artisanseo
    Replied on March 2, 2017 at 9:16 PM

    it's fixed - used chewing gum and paperclips ;)

    thanks