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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my background image disappearing?

    Asked by nhinken on March 02, 2017 at 12:18 PM



    I am working on creating a form for our upcoming Golf Drive Fundraiser. I have completed all of the changes I needed to make, but today, when I tried to look it over the background image I selected, is gone and it is a white background. Both in the design editor and in preview mode. I have tried deleting the picture and reloading it into the form but it hasn't come back and I have spent almost a day trying to fix it. The picture was set for fixed cover viewing and gave me no problems until recently. I am starting to get frustrated as I have had this issue in the past, but it has corrected itself....


    The Form I was working on is "Tee It Up Fore Kids"



    Page URL:

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    JotForm Support

    Answered by david on March 02, 2017 at 02:53 PM

    You can remove the images you added and add the following code to your form:


    .supernova, .form-all{
      background-repeat: no-repeat;
      background-attachment: fixed !important;
      background-position: center !important;
      background-size: cover !important;

    The form would then look like this:


    You can also simply clone the updated copy to your own account: