What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Error message "Access denied..."

    Asked by Dominique de Lagaye on June 19, 2012 at 09:22 AM

    Hello,

     

    We need to full online forms and cannot access to your website jotform.net.

    The access is denied and the following message appears:

    “Access Denied. The owner of this website (jotform.net) has banned your IP Address (91.213.15.232) (Ref. 1006)…”

    Please, could you restore it, indeed, the denied address is the current IP address of the schools of the city of Paris.

     

    Dominique de Lagaye 

    Screenshot
  • Profile Image

    Answered by gori-mathew on June 19, 2012 at 01:29 PM

    Hi;

    We really apologize for the inconvenience,  your account was suspended automatically by our Phishing detector system, due to a suspected phishing activity.

    However, after carefully checking your form, I have determined there is not such behavior on it form  (no password fields, child pornography, uploaded illegal music, etc) and therefore  reactivated it.

    Thanks for using Jotform, have nice week ahead.

  • Profile Image

    Answered by Dominique de Lagaye on June 21, 2012 at 03:24 AM

    Hello,

     

    Thank you four the promptness of your answer and your efficiency.

    Everything works well.

    Have a nice day.

     

    Dominique de Lagaye