What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Phone support

    Asked by Jeff  on March 02, 2017 at 01:47 PM

    I had questions about your product, but will not go to the time and effort to install a trial only to find it doesn't work for our staff.  Been there, done that, more than once.

    Having said that, I won't consider a company/solution that I cannot call to explore features.  Just that simple.

    I'm sure that doesn't make any difference to you, but there are still a lot of people that require this.  This is a show of a lack of support, not that you can help more people if they email questions...etc.

    Cheers - Jeff

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    JotForm Support

    Answered by John_Benson on March 02, 2017 at 03:46 PM

    Unfortunately, we don't have a phone support. However, our forum supporters are working 24/7 and ready to assist you in a timely manner. 

    Let us know if you need any help. Thank you for your understanding.