- JeffAsked on March 02, 2017 at 01:47 PM
I had questions about your product, but will not go to the time and effort to install a trial only to find it doesn't work for our staff. Been there, done that, more than once.
Having said that, I won't consider a company/solution that I cannot call to explore features. Just that simple.
I'm sure that doesn't make any difference to you, but there are still a lot of people that require this. This is a show of a lack of support, not that you can help more people if they email questions...etc.
Cheers - Jeff
- JotForm SupportJohn_BensonAnswered on March 02, 2017 at 03:46 PM
Unfortunately, we don't have a phone support. However, our forum supporters are working 24/7 and ready to assist you in a timely manner.
Let us know if you need any help. Thank you for your understanding.