- julielesongeurAsked on June 19, 2012 at 09:46 AM
I have a form that I made changes to but they do not appear in preview mode mode when I test the form. The form is correct in basic preview mode but not when openned in a new tab.
I changed the error messages but I still get the same old error messages when i test in preview mode.
I make some changes to a page but the changes do nott get reflected in preview mode. (page 4). Changes in page 1 seem ok.
This is a form imported from another jotform account
I am confused.
How can I contact technocal support to get help. I have requested that the account be upgraded to a paid account today.
- JotForm SupportGoldoAnswered on June 19, 2012 at 09:53 AM
It's a caching issue when using http://form.jotform version of the form. Replacing it with http://www.jotform should resolve it.
So the new form url would be this. :
Try it and let us know.
- julielesongeurAnswered on June 19, 2012 at 10:24 AM
Thanks. That was the problem. It works. Thanks