Unable to create a new theme

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    mchardy
    Asked on March 02, 2017 at 02:33 PM

    Good day,

    I try to create a new theme just to try the solution but the page stays static and nothing seems to load (and I have let it gone for more than 15 minutes).

    Is there something I do wrong?

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    John_Benson
    Answered on March 02, 2017 at 05:08 PM

    You did nothing wrong, mchardy. I checked the link: https://www.jotform.com/themes/#new and it is working fine on my end. 

    Please make sure you have the form available to create a new theme. If the issue persist, try using a different internet browser. I will clear your form cache so it will be refreshed in our server. 

    Please try it again and let us know how it goes. Thank you.