Unable to create a new theme

  • mchardy
    Asked on March 2, 2017 at 2:33 PM

    Good day,

    I try to create a new theme just to try the solution but the page stays static and nothing seems to load (and I have let it gone for more than 15 minutes).

    Is there something I do wrong?

    Jotform Thread 1080460 Screenshot
  • John_Benson
    Replied on March 2, 2017 at 5:08 PM

    You did nothing wrong, mchardy. I checked the link: https://www.jotform.com/themes/#new and it is working fine on my end. 

    Please make sure you have the form available to create a new theme. If the issue persist, try using a different internet browser. I will clear your form cache so it will be refreshed in our server. 

    Please try it again and let us know how it goes. Thank you.