What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Set payment field required by default.

    Asked by JFedGMW on March 02, 2017 at 03:26 PM

    Currently the default setting for the payment module is required=off. It would seem that in most cases this component should be required and therefore the default would be required=on.

    Is there a specific reason why the default is required=off?

  • Profile Image
    JotForm Support

    Answered by Kevin_G on March 02, 2017 at 06:08 PM

    Are you referring to the required property? 

    I have checked and none of the fields is required when they're added to the form, you could easily change this in the field properties and set them as required, including payment fields: 

    However, let us know if this is what you're referring to, if you would like the payment field to be required by default when added to the form just let us know and we will forward this thread as a feature request. 

     

  • Profile Image

    Answered by JFedGMW on March 03, 2017 at 08:44 AM

    We would like the payment field to be required by default when added to the form. Please forward as a feature request. I cannot think of a reason that the payment field default should be "off" rather than "on".

     

    Thanks for your help.

  • Profile Image
    JotForm Support

    Answered by Kevin_G on March 03, 2017 at 10:04 AM

    I will forward this to our second level, do note that we cannot provide an ETA or ensure this will be implemented; however, we  will let you know as soon as we receive any update about it.