Box Integration Failed

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    Asked on March 02, 2017 at 04:03 PM


    We're trying to use the Box integration, but it keeps failing. It will connect successfully for a while and then stop out of the blue. Any suggestions on how to fix this?



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    Answered on March 02, 2017 at 06:53 PM

    We apologize for the inconvenience. You are correct, it appears like the Box integration isn't working. I have done submission in an already integrated form with Box, and the new submission did not show up.

    I have reported this to our back-end team. You will be notified via this thread when this gets fixed.

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    Answered on March 10, 2017 at 09:44 AM

    It looks like this is working again.

    We have people submitting multiple times and it looks like the latest submission is overwriting the old ones. How do I stop that from happening?
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    Answered on March 10, 2017 at 01:39 PM

    Hello DesignDC2017,

    I am glad to know that box integration is now working for you as expected. Since your latest question is a related but new issue, I have moved it to a new thread so that we can address it separately. You will be answered in the following thread:

    Thank you!