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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Box Integration Failed

    Asked by DesignDC2017 on March 02, 2017 at 04:03 PM

    Hello,

    We're trying to use the Box integration, but it keeps failing. It will connect successfully for a while and then stop out of the blue. Any suggestions on how to fix this?

    Thanks!

    Sinclaire

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    JotForm Support

    Answered by BDAVID on March 02, 2017 at 06:53 PM

    We apologize for the inconvenience. You are correct, it appears like the Box integration isn't working. I have done submission in an already integrated form with Box, and the new submission did not show up.

    I have reported this to our back-end team. You will be notified via this thread when this gets fixed.

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    Answered by DesignDC2017 on March 10, 2017 at 09:44 AM

    It looks like this is working again.

    We have people submitting multiple times and it looks like the latest submission is overwriting the old ones. How do I stop that from happening?
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    JotForm Support

    Answered by ashwin_d on March 10, 2017 at 01:39 PM

    Hello DesignDC2017,

    I am glad to know that box integration is now working for you as expected. Since your latest question is a related but new issue, I have moved it to a new thread so that we can address it separately. You will be answered in the following thread:  https://www.jotform.com/answers/1088337

    Thank you!