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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my email blocked?

    Asked by bigtonys on June 19, 2012 at 10:11 AM

    I created an account with the email info@bigtonyspizzari.com and saw that I was not receiving emails when the form was submitted. When I went to make sure it was sending the emails to the right address I was informed that jotform.com has blocked info@bigtonyspizzari.com... Why is this? This is not a phony email. It is used to handle all form submissions on the website and to forward to both owners of big tony's pizza.

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    JotForm Support

    Answered by Goldo on June 19, 2012 at 10:22 AM

    I have removed info@bigtonyspizzari.com from the bounce list. It should be working by now.

    Reason(s) : 5.1.0 - Unknown address error 550-'#5.1.0 Address rejected Info@bigtonyspizzari.com'