- DuncanregentAsked on June 19, 2012 at 10:44 AM
Hi, when I tried to submit a test to determine why the jotforms are not being re-directed to my email address, it states that my email address is blocked, please advise why this is happening, I have paid for the service supplied by jotforms and am now frsustrated with this inconvenience - Please revert back to me as soon as possible.
- JotForm SupportGoldoAnswered on June 19, 2012 at 10:54 AM
I have removed firstname.lastname@example.org from the bounce list.
Here is the reason why it's blocked.
Reason(s) : 5.1.2 - Bad destination host 'DNS Hard Error looking up duncanregent.co.uk = (A): domain has no A record'
The issue is not with Jotform, it's with your email provider. Please contact them as they might be having issue their end.