What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What is the violation of my ID? Why it is suspended? What I need to do to recover my form?

    Asked by geomat2012 on June 19, 2012 at 11:22 AM

    It showed that due to violation of jotform rules, my form has been suspended. I do not know what was the violation? Is is possible to recover it following the rules of jotform? I would appreciate if the jotform committee inform me my fault and give me chance to recover it. We appreciate it if the committee infored me that matter before suspension.

    Page URL:
    http://geomat2012.webs.com/

  • Profile Image

    Answered by jeanettebmz on June 19, 2012 at 01:29 PM

    We apologize for the inconvenience,  your account was suspended automatically by our Phishing detector system, due to a suspected phishing activity.

    However, after carefully checking your forms, I have determined there is not such behavior on it that violates our terms of use (no password fields, no child pornography,  no uploaded illegal music, etc)

    Your account is now active.

    Keep enjoying Jotform!

     

    Best regards
    Jeanette