What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is a Certificate of Incorporation(not for profit) status 501c(7) eligible for a non profit account?

    Asked by noax on March 02, 2017 at 09:31 PM

    I have a free account that I signed up for under my name.  The account has a waiver for our pickleball club that all the members have to sign. We have about 400 members. There hadn't been a problem because members join about 20 a month.  No problem.  But we decided to update all the waivers for everyone and they started coming in.  I had forgotten we had a limit of 100 a month. We are a not for profit so I am hoping we will qualify for this reduction in price.   Let me know please.

  • Profile Image
    JotForm Support

    Answered by BJoanna on March 03, 2017 at 02:59 AM

    If document can verify non-profit status, we offer the discount. Here is how to apply:

    1. Make sure you are logged into your Jotform account 

    2. Then, fill out and send this form along with your organization info (site URLand PDF docs) to verify to you are associated with a non-profit organization.

    Give us up to 24 hrs to process the request. Upon  approval, you should get an email like this:

     IMPORTANT: When you get the "Congratulations" email with the approval, before clicking in the "Upgrade" button, make sure you have opened a fresh session at Jotform site with your account.