What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    We have been notified that we were over our quota?

    Asked by Bathurstartisan on March 03, 2017 at 02:27 AM

    Hi Im a little confused, We have only had 26 submissions on the free plan and have been notified we were over our quota. Isnt the free plan 100 subs?

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    JotForm Support

    Answered by AIDAN on March 03, 2017 at 04:57 AM

    Hi, thank you for contacting us.

    I have checked your account and found that it is in a good standing, with your usage way within your account limits.

    I have also opened your form without any errors about quota.

    Please get back to us if the problem persists. Thank you.