What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I've deleted all my forms but it still says its full...?

    Asked by clcdesigns on June 19, 2012 at 12:14 PM

    I had exceeded my quota for form submissions so i deleted them all, but it still says its full and my customers are not able to send me the form. Why is this?

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    Answered by pinoytech on June 19, 2012 at 12:35 PM

    Hi,

    Sorry for the inconvenience that may have caused you. Even though you deleted all your forms, It wont reset your submission limits to zero only the space of your account will be affected on deleting your forms. I just want you to know  that the next counter reset would be on July 01, 2012. However, if you can't wait for the next counter reset, feel free to upgrade your account either Premium or Professional.

    Thank you!