I've deleted all my forms but it still says its full...?

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    Asked on June 19, 2012 at 12:14 PM

    I had exceeded my quota for form submissions so i deleted them all, but it still says its full and my customers are not able to send me the form. Why is this?

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    Answered on June 19, 2012 at 12:35 PM


    Sorry for the inconvenience that may have caused you. Even though you deleted all your forms, It wont reset your submission limits to zero only the space of your account will be affected on deleting your forms. I just want you to know  that the next counter reset would be on July 01, 2012. However, if you can't wait for the next counter reset, feel free to upgrade your account either Premium or Professional.

    Thank you!