What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I've upgraded my account and try to view forms and get error

    Asked by kevinfirst on March 03, 2017 at 05:49 AM

     

     

     

    Form not found
    This form is disabled.
    Page URL:
    https://form.jotformeu.com/70532439959366

  • Profile Image
    JotForm Support

    Answered by Chriistian on March 03, 2017 at 09:11 AM

    As per checking your account kevinfirst, it seems that before you have upgraded your account it was automatically suspended by our phishing detector. Our phishing detector has detected one of your forms to be suspicious. The form in question is http://www.jotformeu.com/form/70532439959366. I checked the form and I did not found any suspicious field. I have activated your account again. You can now access your forms properly.


    Do let us know if you need further assistance.
    Regards.