What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Your subscription has been scheduled to be cancelled manually

    Asked by pabxw on March 03, 2017 at 06:48 AM

    Your subscription has been scheduled to be cancelled manually. What does this mean and how will I know once its been downgraded. Thanks

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    JotForm Support

    Answered by Nik_C on March 03, 2017 at 09:51 AM

    The username that you're writing from is on Free plan, so there is no subscription there. But if you have some other account you can check the plan and subscription period end through this link https://www.jotform.com/myaccount/billing.

    If you have any further questions please let us know.

    Thank you!