What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    JotForm Support

    Form Builder v4: Image Upload issue

    Asked by owen on March 03, 2017 at 09:14 AM

    User's form with the ID 70384590217962 is having troubles with uploading images through the Image field. 

    Thank you.

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    JotForm Support

    Answered by Scott on March 03, 2017 at 01:01 PM

    Hey Owen,

    On the 28th of February, Amazon's Simple Storage Service (S3) was down between the hours of 9:37AM PST and 11:37AM PST. This surely affected our file systems too.

    Since this was indeed an issue out of our reach and was temporary, I am closing this ticket.

    Cheers.