What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I cannot find the form builder toolbar to forward my submissions to a new email

    Asked by chrishast on March 03, 2017 at 10:18 AM

    I am trying to forward my submissions to a new email. In a previous answer you had said that you must change the setting under the set up and embed section of the form builder tool. However now I do not know where to locate this form builder tool. If you could send me directions to get there that would be great.

    Page URL:
    https://www.jotform.com/answers/385425-Forward-submissions-to-an-email<br/>-address

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    JotForm Support

    Answered by Jan on March 03, 2017 at 12:57 PM

    You can change the email recipient of the notification in the Emails wizard. Here's how:

    1. In My Forms page, select the form and then click the "Edit Form" button.

    2. In the Form Builder V4, click the "Settings" in the top menu. Go to the "Emails" section. Select the Notification and then click the "Edit" button. 

    3. Go to the "Recipients" tab. Here you'll see the Recipient Emails where you can add, edit or remove a recipient.

    4. Click the "Save" button when you're done.

    Related user guides: 
    https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Hope that helps. If you have any questions, let us know. Thank you.