- ycobaAsked on March 03, 2017 at 10:52 AM
I just cancelled my silver account but in the bill you didn't charge only the proportional (from 26th feb to 3th march), but the whole month. I want to know why this happened if i only used it for 5 days. Please help.
- JotForm Support ManagerJeanetteAnswered on March 03, 2017 at 01:24 PM
I've fixed this. The system made pro-rated refund for $31.79.