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ycobaAsked on March 3, 2017 at 10:52 AM
Hello.
I just cancelled my silver account but in the bill you didn't charge only the proportional (from 26th feb to 3th march), but the whole month. I want to know why this happened if i only used it for 5 days. Please help.
Thanks.
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Jeanette JotForm SupportReplied on March 3, 2017 at 1:24 PM
I've fixed this. The system made pro-rated refund for $31.79.