What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Quiz Form: Answers that are set inside of app are not saved

    Asked by menardk2 on March 03, 2017 at 11:17 AM

    im using quiz form app with several online quizzes. Recently the saved answers on the quiz form are being erased as well as the saved email address of which the quizzes should be sent to. 

    Everytime I "set quiz answers" then go take a quiz to test it out, the quiz answers mark my quiz all wrong and then when I go back to view the quiz form, all the answers are erased AGAIN.

    Page URL:
    http://www.nursesdirectllc.com/med-surg-quiz.html

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    JotForm Support

    Answered by BJoanna on March 03, 2017 at 02:02 PM

    I was able to replicate mentioned issue on my cloned form. Like you mentioned all answers are marked as wrong and when I reopen quiz app all answers are erased. 

    However quiz app was working on new sample form that I created.

    I will escalate this issue to our developers and we will inform you via this thread once this issue is resolved. 

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    Answered by menardk2 on March 03, 2017 at 02:12 PM

    thank you. please let me know asap. as i use these quizzes for business purposes.

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    JotForm Support

    Answered by NeilVicente on March 12, 2017 at 06:36 AM

    Sorry for the late update. 

    The problem is caused by tabs in your form's question options.

    If you may have noticed, the answer to the last question in your form is saved properly because it has a space instead of a tab.

    Kindly remove these tabs and replace with a single space to get your form working with Quiz Form app again.

    Thanks!

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    JotForm Support

    Answered by NeilVicente on March 12, 2017 at 06:37 AM

    Please also note that you have to reconfigure your Quiz Form app settings after replacing the tabs with spaces.

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    Answered by menardk2 on March 15, 2017 at 11:46 AM
    i went to change my form, but every question/answer seemed to be
    ...
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    Answered by menardk2 on March 15, 2017 at 11:46 AM
    seemed to be only 1 space...and not a tab?
    ...
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    Answered by menardk2 on March 15, 2017 at 12:46 PM
    jot form quiz app is still not working properly, now it wont grade the quiz
    correctly...its keeping answers marked wrong that are clearly answered
    correctly.
    ...
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    JotForm Support

    Answered by BJoanna on March 15, 2017 at 02:07 PM

    Form Quiz app is working correctly on my end. I have cloned your form and I have set all a. options as correct answers. After that I have made several test and each time correct answer are marked as correct and wrong answers as incorrect. 

    Here is my cloned form: https://form.jotformpro.com/70735242631956 

    Feel free to test it.

    I have cleared your form cache. Please set your quiz again. If the issue still persist on your end, let us know which answered should be correct on your form, so that we can test it. 

    Let us know if you need further assistance. 

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    Answered by menardk2 on March 15, 2017 at 03:46 PM
    ok. i see what the problem is.
    the quiz form "results" wont show the corrected grade for past quizzes
    taken...i just took the quiz myself and it graded it correctly.
    thank you
    ...
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    JotForm Support

    Answered by BJoanna on March 15, 2017 at 05:00 PM

    Thank you for letting us now that your form is working correctly.

    Feel free to contact us if you have any other issues or questions.