- humboldtengravingAsked on March 03, 2017 at 11:53 AM
I have tried everything and I can't figure out why my form is saying disabled. Everything is enabled on my end. Please help me!!!!!
- JotForm Support ManagerJeanetteAnswered on March 03, 2017 at 12:46 PM
The reason is that you created a form to request critical credit card info on plain text fields.
In light of this, it is a must to take any of the following options:
1. Integrate your form with any of our Payment integrations.
2. You can take advantage of a feature inside of most of our payment integrations called "Authorization Only" which allows you to collect payments manually at a later time. Here is a more detailed guide on how to do this: https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization
I have removed the fields in the form. But you must refrain of making new forms like that, otherwise, we will be obligated to suspend your account again.