I'm getting authorization and authentication failed error messages in Box Integration

  • bswarthout
    Asked on March 3, 2017 at 12:54 PM

    I am trying to integrate my form with my Box account and I keep getting 2 different error messages:

    1. The authorization code has expired

    2. Authentication Failed! Please check your credentials.

     

     

  • Welvin Support Team Lead
    Replied on March 3, 2017 at 5:16 PM

    Please login to your Box account. Access your security settings and try to disable the 2-step verification and revoke grant access settings. After that, re-integrate the form with Box.

    https://app.box.com/settings/security

    There are the defaults, please do the same:

    Im getting authorization and authentication failed error messages in Box Integration Image 1 Screenshot 30

    Im getting authorization and authentication failed error messages in Box Integration Image 2 Screenshot 41