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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I'm getting authorization and authentication failed error messages in Box Integration

    Asked by bswarthout on March 03, 2017 at 12:54 PM

    I am trying to integrate my form with my Box account and I keep getting 2 different error messages:

    1. The authorization code has expired

    2. Authentication Failed! Please check your credentials.

     

     

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    JotForm Support

    Answered by Welvin on March 03, 2017 at 05:16 PM

    Please login to your Box account. Access your security settings and try to disable the 2-step verification and revoke grant access settings. After that, re-integrate the form with Box.

    https://app.box.com/settings/security

    There are the defaults, please do the same: