What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form views versus website traffic is not matching

    Asked by bbwhited04 on March 03, 2017 at 01:51 PM

    I use google analytics, yesterday I had 221 sessions, there is no possible way someone viewed that form 23000 times in one day without an ounce of traffic

    Page URL:

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    JotForm Support

    Answered by Kiran on March 03, 2017 at 05:36 PM

    I have checked the form analytics of your JotForm and see that the views are being generated from your IP address. 


    If you are logged into your JotForm account, the form views will not be counted. The views seem to be generated by a bot from your web page while editing it. I have reset the form views count on your account and it should be fine. Please try restarting the PC and router/modem to see if that helps.

    Thank you!